Return & Refund Policy
Last Updated: August 30, 2026
We want you to shop with complete confidence. Every order from Uniqify is backed by our hassle-free 30-Day Money-Back Guarantee and swift refund resolution.
30-Day Guarantee
Full refund if unsatisfied
Damaged Item Protection
Instant replacement or refund
Up to 10 Days Payout
Direct to your original payment card
1 30-Day Money-Back Guarantee
You have 30 days from the date of delivery to request a return if you are not fully satisfied with your purchase.
To qualify for a standard return, items must be in their original packaging, include all accessories, cables, and power adapters, and show no signs of customer-induced physical damage.
2 Damaged, Faulty, or Incorrect Orders
If your package arrives defective, damaged during transit under our Shipping Policy, or missing parts, we will resolve it immediately at zero extra cost to you.
Send an email to support.uniqify@gmail.com or call +91 9032178702 with your order number.
Provide clear photos or a short video demonstrating the packaging defect or damage.
We will immediately dispatch a brand-new replacement or issue a 100% full refund.
3 How to Start a Return
Please do not send items back without contacting our team first. To begin a return authorization:
- Contact our team via our Contact Us Page or email support.uniqify@gmail.com with your Order Number and reason for return.
- Our support team will verify your order and provide our designated warehouse return address within 24 business hours.
- Securely package the item with all original components and provide us with the return tracking number once dispatched.
4 Refund Processing & Payout Timeline
Once your returned package is received at our facility, our quality team inspects the unit within 1–3 business days.
| Stage | Estimated Duration | Details |
|---|---|---|
| Warehouse Inspection | 1–3 Business Days | Quality check of hardware, components, and packaging. |
| Refund Approval | Instant (Upon Check) | Confirmation email sent automatically. |
| Bank / Gateway Settlement | 5–10 Business Days | Funds credited directly back to your original payment method. |
*Total refund turnaround generally takes up to 10 business days depending on your bank or credit card provider's processing schedule.
5 Return Shipping Costs
Defective / Damaged: We cover 100% of return or replacement shipping costs.
Change of Mind: Customers are responsible for the return postage back to our warehouse facility.
6 Late or Missing Refunds
If 10 business days have passed since your refund confirmation:
- Check your bank account & pending transactions.
- Contact your credit card issuer (posting delays can occur).
- Still missing? Contact us for payment gateway transaction codes.
Need Help with a Return or Replacement?
Our dedicated support team is available 24/7 to ensure you are 100% satisfied.